The only way to adjust the system time is to get a Certified Time Update from one of the CodeMeter time servers. For updating the Certified Time, please proceed as follows: - Open CodeMeter Control Ce more
If updating the certified time and firmware does not work, it is most often because the connection to our time servers cannot be established.. Please note that your own time servers cannot be used. Ma more
We regret to inform you that CodeMeter Password Manager has been discontinued. The high maintenance effort due to changes in the browsers and also new mechanisms in the operating systems has led us to more
This error occurred because the CodeMeter context file contains a Box Time greater than 2099-12-31 23:59:59 UTC. To resolve the error, the Box Time, and therefore the current time, must be updated. Th more
CodeMeter can automatically create backups of the configuration of CmDongles. In addition, there is the option to automatically retrieve the Certified Time. This allows the update of the Certified Tim more
To track your license usage, you can use CodeMeter License Tracking. This logs all successful and failed license allocations by CodeMeter License Server in a parser-friendly format. You can then autom more
To set up a network server access to licenses, please proceed as follows: Server 1. install CodeMeter Runtime. Downloadable from the website https://www.wibu.com/support/user/user-software.html. 2. co more
A new ticket is created using the button "New Ticket". Each ticket consists of two basic parts: a brief description and a detailed error description. The brief description should be used as a 1 line e more
Click link on the registration form. - Read the privacy policy carefully. - Check the checkbox to confirm the privacy ... - Click the button to close the registration. Log out of the customer portal. more
When opening the protected PDF file the error message appears that no suitable CmContainer is found, but no accesses are visible in CodeMeter.log. This behavior occurs when the Adobe Reader "Sandbox-M more
According to the CmDust.log file the plug-In should locate in the directory: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\SmartShelter It should therefore be installed correctly. If more
This button allows it to open tickets for the WIBU Operating Services Team. There are two types of tickets you can open here: Emergency Tickets, which are always priority level 1 (critical). If its no more
The knowledge base contains articles which are good to know and can help every user to solve frequently asked questions, basic fails, standard cases or known issues. more
By clicking on this button you can see all tickets created by your user, as well as the status for each ticket. The status shows you, how far our support team has solved your case. You can also add ne more
The prerequisite for using the function is that the person with whom you can share the ticket is either an employee of the same company unit or of a subordinate company. We can store the hierarchical more
On encrypting Spring applications Wibu-Systems recommends to customize the following AxProtector options: Creating of valid Java class files To ensure that Spring on start is properly interpreting you more
This error message usually occurs, if the AxProtector components were packed into the JAR archive when building the application or the JAR archive. Even if, for example, you use Wupi functions and hav more
With an AxProtector version 11.10 or newer from CodeMeterSoftware Development Kit (SDK) version 7.50 or newer a warning is displayed, i the license for using AxProtector is about to expire. You should more
AxProtector has the option --isprotected , which provides information about the AxProtector encryption of any file. With this you can control, for example, whether an application is already protected, more