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Support & Downloads Support & Downloads



Our professional team of highly qualified staff offers our customers competent support. Direct customer contact means we can deal with inquiries quickly and efficiently.

We can be contacted by e-mail (support(at) or phone (+49 721 9317215) Mondays to Fridays from 8 am to 12 am and from 1 pm to 5 pm (CET).

To help us deal with your request quickly and efficiently, we need the following information:

  • Software vendor's name
  • Version and name of the protected software
  • Operating system
  • Version of the installed Wibu-Systems software / driver
  • Hardware configuration (printer, etc.)
  • Detailed error description

Alternatively, you can fill out an online form with all the necessary details and submit it to our support team.

Continue to the online form