Contact Support


Our professional team of highly qualified staff offers our customers competent support. Direct customer contact means we can deal with inquiries quickly and efficiently.

We can be contacted by e-mail (support(at) or phone (+49 721 9317215) Mondays to Fridays from 8 am to 12 am and from 1 pm to 5 pm (CET).

To help us deal with your request quickly and efficiently, we need the following information:

  • Software vendor's name
  • Version and name of the protected software
  • Operating system
  • Version of the installed Wibu-Systems software / driver
  • Hardware configuration (printer, etc.)
  • Detailed error description

Alternatively, you can fill out an online form with all the necessary details and submit it to our support team.

Continue to the online form

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