This error occurs, if you have not checked the parameter "Firm Item must exist" in the transfer scheme, but you do not have an "Unlimited" FSB (Firm Security Box). Only if you have an "Unlimited" FSB, more
This error message means that an attempt has been made to import an update item that refers to license properties that do not exist. When you create the update item, you specify that it is an update a more
The licenseCentral.log log file displays the following error during activation attempts: java.lang.reflect.InvocationTargetException: null ... Caused by: java.lang.StackOverflowError: null This is due more
If the CodeMeter License Central or the WebDepot are updated, this could be caused by the browser cache of your web browser. Please empty the browser cache and call the URL of the CodeMeter License Ce more
If a receipt via a WebDepot is not possible, you can also import a receipt into CodeMeter License Central. If the activation was successful, you can also confirm the ticket manually in CodeMeter Licen more
The problem here is the Usage Period. A license that has a Usage Period that has already started cannot be returned. The reason for this is that it is not technically possible to program an already pa more
The offline activation process of CodeMeter licenses using CodeMeter License Central or WebDepot has not been working as expected since the latest updates of Internet Explorer 11 by Microsoft. Interne more
Please check the format settings on the web server hosting the WebDepot. Here the format UTF-8 (without BOM) must be used. For example, the UTF-8 BOM format leads to checksum problems. Some programs i more
To activate your tickets, you should always use a browser that supports the Webscocket protocol 100% for direct programming of the licenses, such as: Google Chrome, Firefox or Safari. Unfortunately, M more
If several tickets are used, and they are not to be activated individually in WebDpot, all ticket numbers can be entered one after the other separated by "," (semicolon). Or all ticket numbers can be more
If the error "PHP Warning: SOAP exception: Class 'DOMDocument' not found" occurs when using WebDepot on an own web server, it is often because the PHP DOM extension is not installed on this web server more
Several unexplained effects occur in certain language versions other than the default language English. These range from graphics display errors to the failure of activations, and are related to the m more
The counter for wrong login attempts can easily be reset on the command line of the Linux VM. Subsequently, you then can log in again. For this you must restart the Webmin service. Please use the foll more
CodeMeter License Central is generally not a management system for customer data, i.e. CodeMeter License Central cannot manage address data of your customers. However, you can connect CodeMeter Licens more
In some cases it may be required to delete orders. Please note, that all order data is irretrievably deleted from the database. For deleting an order. please proceed as follows: 1. Manually type in "d more
If the server is not found, it is often because the communication is disturbed by a firewall. To set the necessary firewall rules and port shares, it is often sufficient to perform a change installati more
A) A standard "network access" (no matter if via Core API or AxProtector) is sufficient to access a CmWAN license. B) The CmWAN server must be entered in the server search list on the client, together more
Unfortunately, it is not possible to create a Server Search List centrally so that all clients can access it. This is because each client needs its own server entry in the Server Search List. However, more
The use of IPV6 addresses is supported, but demands the consideration of several things. Server Search List In the Server Search List of the client, the IPV6 address must be entered without zone ID (s more
The only way to adjust the system time is to get a Certified Time Update from one of the CodeMeter time servers. For updating the Certified Time, please proceed as follows: - Open CodeMeter Control Ce more