Services

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WIBU-SYSTEMS AG offers you support from the initial concept through to the finished product deployment. WIBU Services assists you throughout your software lifecycle. WIBU Consulting, WIBU Professional Services and WIBU Training Services provide a carefree package to assist you with implementating your solutions. WIBU Support Services help you deploy your finished application. WIBU Operating Services go the next step and implement a licensing solution to match your needs.

No matter whether its technical advice about how to integrate our products into your system, or you just want to develop new protection or licensing strategies for your product, our consultants are the right people to turn to. All consultants regularly attend training courses to stay abreast of modern technological developments. You can rest assured that you are getting competent and expert advice.

We never lose sight of the real purpose: protecting your intellectual property as the source for increased profits from the successful global distribution of your software products.

Our many years of experience with the successful implementation of software and hardware projects means our specialist teams have the expert knowledge and flexibility to find the solution best suited to your company's requirements.

Wibu Pre-Sales Consulting Services

Our pre-sales consulting team helps you evaluate our solutions and choose the best configuration for protecting and licensing your software. To streamline your decision process, our experts highlight the pros and cons of potential alternatives and identify potential vulnerabilities and mechanisms to mitigate risks.

Wibu Consulting Services

During the design phase of your solution, our consulting services are available to help accelerate your implementation, particularly in scenarios where multiple back office processes and pre-existing sales models are already in place. Through our business process consulting, software protection consulting, and software monetization consulting services, we will analyze your specific requirements and guide you to the optimum solution.

Wibu Professional Services

The Wibu Professional Services Team is ready to step in and guide your implementation even in the most complex circumstances and environments, such as supporting unusual programming languages, protecting unusual file formats, extending the integration to other platforms, expanding the array of CRM, ERP, and e-commerce solutions, or realizing the benefits of new features. Skilled local resources are available via our global certified partner network so you can enjoy personalized, local language service.

Wibu Training Services

Wibu Training Services are geared towards advancing your knowledge in software protection, licensing, and security. Whether you are a new user or a seasoned veteran migrating to Wibu solutions for the first time, you will benefit from the collaboration with experts who deliver our academic curriculum in individualized training sessions, and a secure code Webinar, either online or in groups in our German headquarters or even your own facilities. The choice is yours.

Wibu Operating Services

Wibu Operating Services host your licensing solution on our servers and give you easy access to your licensing data via the Internet. The service includes a state-of-the-art datacenter infrastructure, backup service, operating system maintenance, application level maintenance, availability and security monitoring, secure access to CodeMeter License Central and up to 99.9% availability service level agreement. Four different levels of service are available to meet your specific needs.

Wibu Support Services

Wibu Support Services are delivered in 3 levels. All three service level agreements include error diagnostics and error fixing, for both developers and end users, via email, phone, or remote access, and access to the Wibu knowledge base. Silver and Gold level agreements include priority hotline, guaranteed response times, and individual contact person.

Discover more about our programs in our Service Brochure .

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