Please send an e-mail to support(at)wibu.com. If you have a license request file (*.WibuRaC) you previously created via CodeMeter Control Center, attach it to the mail. Alternatively, you can also att more
EBL stands for "ExecuteBciLow". And Bci for "Basic Command Interface". Here corresponding commands are sent to the CmDongle and then evaluated or processed there. Accordingly, errors can also occur, w more
If the CmDongle is not recognized as a device by Linux-Embedded, the CmDongle must be mounted with increased rights. For HID-Dongles (Human Interface Device) enter the command: sudo chmod o+rw /dev/hi more
If those errors display, errors in the USB communication with the CmDongle have been occurred. If the communication after several attempts still fails, finally Error 70 displays and no further communi more
Please send damaged CmDongles to the address stated below. Please also enclose a note, if a special defect exists, e.g. information on related Ticket ID: WIBU-SYSTEMS AG - COMPLAINT - Zimmerstraße 5 D more
Depending on the BIOS and the configuration of the boot manager of your system, it might occur that your system hangs during boot procedure. This happens because the system tries to boot from the CmDo more
There may be several reasons for this: - By default, all CmDongles 3-xxx (without flash memory) are delivered with HID configuration. Thus the CmDongle is detected as a potential keyboard or mouse dev more
Connecting removable devices on Linux requires device mounting into the local file structure to enable device access. While this happens by default for some desktop environments, this is not the defau more
In general, a CmDongle with at least firmware version 3.0 is required for Universal Firm Codes (Firm Codes greater than 6.xxx.xxx). If the licenses should also have license transfer options, at least more
To check, if the if CodeMeter WebAdmin is running on your Linux system, please proceed as follows: 1. Open a terminal window. 2. Type command: sudo service codemeter-webadmin status The deamon script more
CodeMeter WebAdmin is based on HTML code including Javascript. The full functionality requires the activation of Javascript, e.g. on selecting a single CmContainer when several CmContainer are used. W more
This might have several reasons. Please proceed as follows: 1. Check whether the browser is in "offline mode". If this is the case, please switch the mode. In the Internet Explorer, for example, deact more
In such a case, it may help to give CodeMeter full disk access. To do this, please proceed as follows: 1. Open System Preferences. 2. Navigate to System Preferences Security & Privacy more
This error usually occurs when you try to add a new Firm Item for a Firm Code for which a Firm Item already exists. A Firm Code can only occur once in a CmContainer. Alternatively, this error can also more
To create a Context File (*.WibumRaC), proceed as follows: With graphical user interface: 1. Open CodeMeter Control Center. 2. Select on the left side the license from which you want to create the Con more
To use a WibuBox or a CmDongle on a system as a network server or via the network, a "standard" operating system (Windows, Linux, macOs or similar) is required. However, since NAS devices usually use more
If the CodeMeter service does not start, this could also be the case for security reasons. In this case, an encrypted file in the format "LicenseLock .log" is stored in the CodeMeter logs directory, b more
The LicenseLock-*.log file The file LicenseLock-*.log is created, if the Firm Access Counter (FAC) has been modified according to AxProtector encryption settings and the Firm Access Counter has reache more
Information about the system requirements for CodeMeter Runtime Kit can be found in the "CodeMeter Runtime Data Sheet". This can be downloaded at https://www.wibu.com/support/data-sheets.html from our more