CodeMeter License Central is generally not a management system for customer data, i.e. CodeMeter License Central cannot manage address data of your customers. However, you can connect CodeMeter Licens more
In some cases it may be required to delete orders. Please note, that all order data is irretrievably deleted from the database. For deleting an order. please proceed as follows: 1. Manually type in "d more
Several unexplained effects occur in certain language versions other than the default language English. These range from graphics display errors to the failure of activations, and are related to the m more
This button allows it to open tickets for the WIBU Operating Services Team. There are two types of tickets you can open here: Emergency Tickets, which are always priority level 1 (critical). If its no more
The knowledge base contains articles which are good to know and can help every user to solve frequently asked questions, basic fails, standard cases or known issues. more
By clicking on this button you can see all tickets created by your user, as well as the status for each ticket. The status shows you, how far our support team has solved your case. You can also add ne more
The prerequisite for using the function is that the person with whom you can share the ticket is either an employee of the same company unit or of a subordinate company. We can store the hierarchical more
1. Overview of the processing status of the report tasks. The command to get an overview is as follows: select finished+0, failed+0, locked+0, count(*) from report_task group by finished, failed, lock more
If the TomEE heap space memory is full, it may be sufficient to restart the TomEE daemon once. If the memory becomes full on a regular basis, it may be necessary to increase this memory. Please procee more
To create a database backup, please proceed as follows (it is assumed that the default VM image is used with local database and default passwords): 1. Log on to Webmin (http:// :10000/). 2. Navigate v more
1. Preparing the License Central machine Regardless of whether you use the Ubuntu 16.04 VM provided by WibuSystems or your own Linux environment, the first step is to install the License Central accor more
The offline activation process of CodeMeter licenses using CodeMeter License Central or WebDepot has not been working as expected since the latest updates of Internet Explorer 11 by Microsoft. Interne more
CodeMeter License Central is reporting that the used CmContainer has a Firm Update Counter (FUC) that does not match the value in the Database. In a normal case this indicates that the CmDongle/CmActL more
A) Adaption of the CodeMeter License Central VM: The following adjustments are to be made in the CodeMeter License Central VM via Webmin, if a proxy server is used: 1. Open the environment file in the more
To display a maintenance page for CodeMeter License Central, a script is available that allows easy switching. Log in to the console of the VM or via ssh: (default login user: cmlcadmin password: Code more
On uploading the *.tar.gz file to CodeMeter License Central problems may occur. This may be caused by the used web browser, Internet settings of the operating system or the used Active-Directory polic more
Customizing the WebDepot to an existing Corporate Design is easily done. For the following steps, you require an account on wibu.com allowing to download CodeMeter License Central Internet Edition. If more
For the next steps, please use the IP address or the DNS name of CodeMeter License Central. The respective information you find in the currently displayed URL you are using, if operating on the Licens more
For manually updating the CodeMeter License Central database manually, please proceed as follows: - Connect to CodeMeter License Central via SSH ( Putty, direct SSH connection). - Advance to the folde more
There are several entries in an FSB (Firm Security Box). Depending on the type of Firm Code different entries have to be monitored. For CmDongle (1xx.xxx) or CmActLicense (5.xxx.xxx) Firm Codes these more