Up to CodeMeter Version 5.10, you have to install the CodeMeter Development Kit including the Firm Code for CmDongle and/or CmActLicense on both the server computer and the clients which use the netwo more
Can you please proceed as follows, to provide us with all the information we need? 1. Reproduce the error on the client PC by starting the protected application and maybe also search for the server vi more
To create a complete memory dump, please proceed as follows: - Open the Windows Start menu. - Enter "Advanced system settings". - In "Startup and Recovery" click on the "Settings" button. - In "Writin more
Two options exist to delete a reserved Firm Code from a CmDongle, i.e. to defragment a CmDongle. One directly via CodeMeter Control Center and one via CodeMeter WebAdmin. 1. CodeMeter Control Center: more
Since CmBoxPgm ignores Firm Security Boxes by default, the FSB must be explicitly specified. This can be done either by the serial number, e.g. CmBoxPgm /qs3-4377687 /f6000010 /p1004 /phd0,820:0x12345 more
Crash dumps must be explicitly activated in the registry starting with versions Windows 7 and later. You can use the attached .reg file to do this and then change the path. Please proceed as follows: more
The use of IPV6 addresses is supported, but demands the consideration of several things. Server Search List In the Server Search List of the client, the IPV6 address must be entered without zone ID (s more
To track your license usage, you can use CodeMeter License Tracking. This logs all successful and failed license allocations by CodeMeter License Server in a parser-friendly format. You can then autom more
To set up a network server access to licenses, please proceed as follows: Server 1. install CodeMeter Runtime. Downloadable from the website https://www.wibu.com/support/user/user-software.html. 2. co more
Click link on the registration form. - Read the privacy policy carefully. - Check the checkbox to confirm the privacy ... - Click the button to close the registration. Log out of the customer portal. more
When opening the protected PDF file the error message appears that no suitable CmContainer is found, but no accesses are visible in CodeMeter.log. This behavior occurs when the Adobe Reader "Sandbox-M more
According to the CmDust.log file the plug-In should locate in the directory: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\SmartShelter It should therefore be installed correctly. If more
The prerequisite for using the function is that the person with whom you can share the ticket is either an employee of the same company unit or of a subordinate company. We can store the hierarchical more
This button allows it to open tickets for the WIBU Operating Services Team. There are two types of tickets you can open here: Emergency Tickets, which are always priority level 1 (critical). If its no more
The knowledge base contains articles which are good to know and can help every user to solve frequently asked questions, basic fails, standard cases or known issues. more
By clicking on this button you can see all tickets created by your user, as well as the status for each ticket. The status shows you, how far our support team has solved your case. You can also add ne more
A new ticket is created using the button "New Ticket". Each ticket consists of two basic parts: a brief description and a detailed error description. The brief description should be used as a 1 line e more
To use WupiData, a HiddenData field without dependencies must be programmed into the CmContainer. By default, a Product Item Option has dependencies whose values must be known so that the programming more
To test IP Protection (exclusive protection without licensing), you need an additional license in your Firm Security Box (FSB): 100021:1600. This license is available as a demo version on request from more
To customize the license error handling, please proceed as follows depending on your AxProtector-Projecttype: AxProtector Windows & AxProtector .NET 1. Go to the "Error messages" tab in the AxProtecto more