By clicking on this button you can see all tickets created by your user, as well as the status for each ticket. The status shows you, how far our support team has solved your case. You can also add ne more
A new ticket is created using the button "New Ticket". Each ticket consists of two basic parts: a brief description and a detailed error description. The brief description should be used as a 1 line e more
Problem The programming signature for the WibuBox is wrong, because you are using an "old" signature of the WibuKey Development Kit (Version 4.10 or older). Solution Install the current version of the more
Problem When installing, the interface communication settings are reset to default, if not otherwise required. Solution - Check on page "Setup" of WibuKey control panel applet (Start - Settings - Cont more
Problem Some notebooks and newer PCs do not supply the required LPT interface providing enough power. This can cause a timeout problem. Solution A timeout occurs, if the WibuKey driver cannot access t more
Problem Your firm license file wkfirm.wbc or wkfirm.dat has been overwritten. Solution Copy your firm license file (youir own License file) wkfirm.wbc into the directory [..\WIBUKEY\Devkit\bin]. WkFir more
There is the possibility to run the WibuKey installer on Windows in a silent mode and with customized settings. To do so, please follow this short instruction: - Unpack the WibuKey Runtime Kit you wan more
Problem When installing the German Development Kit (SetupDE.exe) this error message displays, if in the Regional Options the location is not set to "Deutsch (Deutschland)", but to "Deutsch (Österreich more
There exist a couple of setup options you are able to customize. As a result you then have a setup tailored to your requirements. The files you customized can be used anytime for new versions of WibuK more
Please proceed as follows: 1. Remove all WibuBoxes 2. Open the WibuKey Tool in the Control Panel and switch to "Installation“ 3. Open the Control Panel and uninstall the WibuKey driver. 4. Open [%syst more
FIPS is an optional security feature in Windows that restricts the use of some .NET Framework classes. The idea is that only specially selected crypthographic implementations should be used. More info more
Since WPF/Xaml/Prism applications work a lot with reflection, it cannot be easily guaranteed that the obfuscated names of methods, fields, etc. will be entered everywhere instead of the original names more
If you want to sign your assembly, you must do so after the encryption. AxProtector .Net offers the possibility to specify the keys for the signing as parameters and to sign the assembly created durin more
This performance loss is a known issue. It occurs because your original code is "moved" to a secure place, and AxProtector code is placed at the original address when encrypting your assembly with AxP more
The cause of the error is that Java 7 (or lower) is installed on the system. Since Java 7 is no longer supported by Oracle and AxProtector technology has also evolved, Java 7 for performing encryption more
To encrypt Java applications compiled with Java 9 or newer, at least AxProtector version 10.10 is required. If an older AxProtector Java version is used in conjunction with Java 9, an error (incompati more
On encrypting Spring applications Wibu-Systems recommends to customize the following AxProtector options: Creating of valid Java class files To ensure that Spring on start is properly interpreting you more
This error message usually occurs, if the AxProtector components were packed into the JAR archive when building the application or the JAR archive. Even if, for example, you use Wupi functions and hav more
In AxProtector .NET v10.70, the new runtime library "CodeMeter Protection Suite Runtime Library (CPSRT)" has been added. This is required when executing the protected assembly with .NET Framework and more
The cause could be that you are using the Java archive file openejb-javaagent.jar, which is located in the libs directory of TomEE. This Java archive file in turn loads the instrument.dll library of t more
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