If a receipt via a WebDepot is not possible, you can also import a receipt into CodeMeter License Central. If the activation was successful, you can also confirm the ticket manually in CodeMeter Licen more
The problem here is the Usage Period. A license that has a Usage Period that has already started cannot be returned. The reason for this is that it is not technically possible to program an already pa more
If you want to create your own UserMessage.dll, you find the required information in the attached PDF document. A simple example of a self-generated UserMessage.dll can be found for C++ as "UserMessag more
Encrypting may produce arbitrary patterns, and, as a result, an anti-virus program may detect these as a potential virus. Short-term actions You may check the settings of the anti-virus program. Event more
There is generally no single admin account in the CodeMeter License Central graphical user interface. The admin privileges in CodeMeter License Central can be assigned from an existing admin to any ot more
To activate your tickets, you should always use a browser that supports the Webscocket protocol 100% for direct programming of the licenses, such as: Google Chrome, Firefox or Safari. Unfortunately, M more
If several tickets are used, and they are not to be activated individually in WebDpot, all ticket numbers can be entered one after the other separated by "," (semicolon). Or all ticket numbers can be more
If the error "PHP Warning: SOAP exception: Class 'DOMDocument' not found" occurs when using WebDepot on an own web server, it is often because the PHP DOM extension is not installed on this web server more
Via "WSReporting_getActivationList" you get all activated licenses of a ticket. 1. Find out if a license is a network license via "LicenseEntry". 2. Run through the array with "action != "Identify". 3 more
There is the possibility to run the WibuKey installer on Windows in a silent mode and with customized settings. To do so, please follow this short instruction: - Unpack the WibuKey Runtime Kit you wan more
Problem When installing the German Development Kit (SetupDE.exe) this error message displays, if in the Regional Options the location is not set to "Deutsch (Deutschland)", but to "Deutsch (Österreich more
There exist a couple of setup options you are able to customize. As a result you then have a setup tailored to your requirements. The files you customized can be used anytime for new versions of WibuK more
Please proceed as follows: 1. Remove all WibuBoxes 2. Open the WibuKey Tool in the Control Panel and switch to "Installation“ 3. Open the Control Panel and uninstall the WibuKey driver. 4. Open [%syst more
In general, it was examined which possibilities our driver software "offers" foreign code to potentially carry out manipulations on systems. Please note that the security of protected/encrypted applic more
In case of trouble with the WibuKeyShellExtension there might also be other difficulties. Therefore, we recommend a clean uninstall and reinstall as described in KB-0016. If the difficulties refer exc more
This error occurs because WibuKey version 6.40 conflicts with software that is protected with AxProtector version 9.0. You need to perform a clean uninstall of WibuKey and a subsequent reinstall of Wi more
Problem You try to program a "new generation" WibuBox with an "old" WibuKey license file (wkfirm.wbc or wkfirm.dat). Solution You need to perform a license update. For this, please send your WibuKey l more
In this case, please check the following: a) Is the WibuBox 'locally' recognized on the server in the WibuKey tool of the control panel? b) Has the service 'WibuKey Network Server' actually been start more
With additionally inserted parallel ports via PCI card, it may happen that WibuBoxes won’t be connected by the WibuKey software. In this case, the E/A area has to be configured manually. Please do as more