This button allows it to open tickets for the WIBU Operating Services Team. There are two types of tickets you can open here: Emergency Tickets, which are always priority level 1 (critical). If its no more
The knowledge base contains articles which are good to know and can help every user to solve frequently asked questions, basic fails, standard cases or known issues. more
By clicking on this button you can see all tickets created by your user, as well as the status for each ticket. The status shows you, how far our support team has solved your case. You can also add ne more
A new ticket is created using the button "New Ticket". Each ticket consists of two basic parts: a brief description and a detailed error description. The brief description should be used as a 1 line e more
The prerequisite for using the function is that the person with whom you can share the ticket is either an employee of the same company unit or of a subordinate company. We can store the hierarchical more
The offline activation process of CodeMeter licenses using CodeMeter License Central or WebDepot has not been working as expected since the latest updates of Internet Explorer 11 by Microsoft. Interne more
CodeMeter License Central is reporting that the used CmContainer has a Firm Update Counter (FUC) that does not match the value in the Database. In a normal case this indicates that the CmDongle/CmActL more
A) Adaption of the CodeMeter License Central VM: The following adjustments are to be made in the CodeMeter License Central VM via Webmin, if a proxy server is used: 1. Open the environment file in the more
To display a maintenance page for CodeMeter License Central, a script is available that allows easy switching. Log in to the console of the VM or via ssh: (default login user: cmlcadmin password: Code more
Components as pure CodeMeter License Central Feature. Components serve to group different products and make it easier to sell them all at once. Afterwards you have only programmed different Product It more
There are several entries in an FSB (Firm Security Box). Depending on the type of Firm Code different entries have to be monitored. For CmDongle (1xx.xxx) or CmActLicense (5.xxx.xxx) Firm Codes these more
When CodeMeter License Central 3.21 is installed, a broadcast is set by default in the Server Search List. This results in noticeably slower activation, since the Firm Security Box (FSB) access always more
To check which permissions you have in CodeMeter WebAdmin, i.e. read/write permissions, you can check this via the access mode button. You can find the button to the left of "?" and the language selec more
The counter for wrong login attempts can easily be reset on the command line of the Linux VM. Subsequently, you then can log in again. For this you must restart the Webmin service. Please use the foll more
CodeMeter License Central is generally not a management system for customer data, i.e. CodeMeter License Central cannot manage address data of your customers. However, you can connect CodeMeter Licens more
In some cases it may be required to delete orders. Please note, that all order data is irretrievably deleted from the database. For deleting an order. please proceed as follows: 1. Manually type in "d more
The current CodeMeter Runtime Kit 7.10x communicates with CodeMeter License Central via Websocket API with "Origin Check". Due to the current CVE's, the internal handling has been changed so that an O more
To import the update into your FSB (Firm Security Box), please proceed as follows: I. Create context of FSB 1. Open Webmin of the CodeMeter License Central with :10000 behind the LC-IP in the web brow more
To recycle a CmContainer, i.e. to delete all license entries known to CodeMeter License Central from the CmContainer, please proceed as follows: 1. Select in CodeMeter License Central "CmContainer - S more