If a receipt via a WebDepot is not possible, you can also import a receipt into CodeMeter License Central. If the activation was successful, you can also confirm the ticket manually in CodeMeter Licen more
The problem here is the Usage Period. A license that has a Usage Period that has already started cannot be returned. The reason for this is that it is not technically possible to program an already pa more
The offline activation process of CodeMeter licenses using CodeMeter License Central or WebDepot has not been working as expected since the latest updates of Internet Explorer 11 by Microsoft. Interne more
CodeMeter License Central is reporting that the used CmContainer has a Firm Update Counter (FUC) that does not match the value in the Database. In a normal case this indicates that the CmDongle/CmActL more
This error message means that an attempt has been made to import an update item that refers to license properties that do not exist. When you create the update item, you specify that it is an update a more
The licenseCentral.log log file displays the following error during activation attempts: java.lang.reflect.InvocationTargetException: null ... Caused by: java.lang.StackOverflowError: null This is due more
Please check the format settings on the web server hosting the WebDepot. Here the format UTF-8 (without BOM) must be used. For example, the UTF-8 BOM format leads to checksum problems. Some programs i more
To activate your tickets, you should always use a browser that supports the Webscocket protocol 100% for direct programming of the licenses, such as: Google Chrome, Firefox or Safari. Unfortunately, M more
If several tickets are used, and they are not to be activated individually in WebDpot, all ticket numbers can be entered one after the other separated by "," (semicolon). Or all ticket numbers can be more
Encrypting may produce arbitrary patterns, and, as a result, an anti-virus program may detect these as a potential virus. Short-term actions You may check the settings of the anti-virus program. Event more
There is generally no single admin account in the CodeMeter License Central graphical user interface. The admin privileges in CodeMeter License Central can be assigned from an existing admin to any ot more
This error occurs, if you have not checked the parameter "Firm Item must exist" in the transfer scheme, but you do not have an "Unlimited" FSB (Firm Security Box). Only if you have an "Unlimited" FSB, more
If the error "PHP Warning: SOAP exception: Class 'DOMDocument' not found" occurs when using WebDepot on an own web server, it is often because the PHP DOM extension is not installed on this web server more
Via "WSReporting_getActivationList" you get all activated licenses of a ticket. 1. Find out if a license is a network license via "LicenseEntry". 2. Run through the array with "action != "Identify". 3 more
In order to edit the standard ticket URL, please proceed as follows: 1. Open the file '/var/www/LicenseCentral/application/configs/application.ini' in an editor. Make sure you have root rights (sudo). more
For security reasons (communication with CodeMeter License Central), generally the WebDepot is to be configured on a separate web server! Please find the instructions in the separate documentation "Li more
The counter for wrong login attempts can easily be reset on the command line of the Linux VM. Subsequently, you then can log in again. For this you must restart the Webmin service. Please use the foll more
CodeMeter License Central is generally not a management system for customer data, i.e. CodeMeter License Central cannot manage address data of your customers. However, you can connect CodeMeter Licens more
In some cases it may be required to delete orders. Please note, that all order data is irretrievably deleted from the database. For deleting an order. please proceed as follows: 1. Manually type in "d more