When opening the protected PDF file the error message appears that no suitable CmContainer is found, but no accesses are visible in CodeMeter.log. This behavior occurs when the Adobe Reader "Sandbox-M more
According to the CmDust.log file the plug-In should locate in the directory: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\SmartShelter It should therefore be installed correctly. If more
This button allows it to open tickets for the WIBU Operating Services Team. There are two types of tickets you can open here: Emergency Tickets, which are always priority level 1 (critical). If its no more
The knowledge base contains articles which are good to know and can help every user to solve frequently asked questions, basic fails, standard cases or known issues. more
By clicking on this button you can see all tickets created by your user, as well as the status for each ticket. The status shows you, how far our support team has solved your case. You can also add ne more
The prerequisite for using the function is that the person with whom you can share the ticket is either an employee of the same company unit or of a subordinate company. We can store the hierarchical more
On encrypting Spring applications Wibu-Systems recommends to customize the following AxProtector options: Creating of valid Java class files To ensure that Spring on start is properly interpreting you more
This error message usually occurs, if the AxProtector components were packed into the JAR archive when building the application or the JAR archive. Even if, for example, you use Wupi functions and hav more
With an AxProtector version 11.10 or newer from CodeMeterSoftware Development Kit (SDK) version 7.50 or newer a warning is displayed, i the license for using AxProtector is about to expire. You should more
To customize the license error handling, please proceed as follows depending on your AxProtector-Projecttype: AxProtector Windows & AxProtector .NET 1. Go to the "Error messages" tab in the AxProtecto more
This error message results from a security feature activated on default, i.e. the code integrity check. In AxProtector you are able to activate or deactivate this feature. In the AxProtector GUI you f more
To prevent the pop-up of the MessageBoxes in case of errors in AxProtector (e.g. no FSB found), please proceed as follows: - Copy the two files UserMsgUs.dll and UserMessage.ini from the directory C:\ more
AxProtector has the option --isprotected , which provides information about the AxProtector encryption of any file. With this you can control, for example, whether an application is already protected, more
To use WupiData, a HiddenData field without dependencies must be programmed into the CmContainer. By default, a Product Item Option has dependencies whose values must be known so that the programming more
To test IP Protection (exclusive protection without licensing), you need an additional license in your Firm Security Box (FSB): 100021:1600. This license is available as a demo version on request from more
This error occurs, if you have not checked the parameter "Firm Item must exist" in the transfer scheme, but you do not have an "Unlimited" FSB (Firm Security Box). Only if you have an "Unlimited" FSB, more
This error message means that an attempt has been made to import an update item that refers to license properties that do not exist. When you create the update item, you specify that it is an update a more
The licenseCentral.log log file displays the following error during activation attempts: java.lang.reflect.InvocationTargetException: null ... Caused by: java.lang.StackOverflowError: null This is due more
Please check the format settings on the web server hosting the WebDepot. Here the format UTF-8 (without BOM) must be used. For example, the UTF-8 BOM format leads to checksum problems. Some programs i more
Encrypting may produce arbitrary patterns, and, as a result, an anti-virus program may detect these as a potential virus. Short-term actions You may check the settings of the anti-virus program. Event more
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