Beyond safeguarding your application and intellectual property from reverse engineering or tampering, licensing emerges as a crucial pillar for your company‘s success. It must be streamlined, rapid, a more
Click link on the registration form. - Read the privacy policy carefully. - Check the checkbox to confirm the privacy ... - Click the button to close the registration. Log out of the customer portal. more
When opening the protected PDF file the error message appears that no suitable CmContainer is found, but no accesses are visible in CodeMeter.log. This behavior occurs when the Adobe Reader "Sandbox-M more
According to the CmDust.log file the plug-In should locate in the directory: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\SmartShelter It should therefore be installed correctly. If more
If we can not find any accesses to the local CodeMeter License in the CodeMeter Control Center (Events window) from the SmartShelter PlugIn, then the Smash PlugIn is may be blocked by the Acrobat read more
To import a WibuKey "Remote Programming update file" (.rtu), please proceed as follows: Important: Wkconfig is a Java tool, so please make sure that a Java Runtime_kit is installed! macOS: 1. Open "Fi more
This button allows it to open tickets for the WIBU Operating Services Team. There are two types of tickets you can open here: Emergency Tickets, which are always priority level 1 (critical). If its no more
The knowledge base contains articles which are good to know and can help every user to solve frequently asked questions, basic fails, standard cases or known issues. more
By clicking on this button you can see all tickets created by your user, as well as the status for each ticket. The status shows you, how far our support team has solved your case. You can also add ne more
A new ticket is created using the button "New Ticket". Each ticket consists of two basic parts: a brief description and a detailed error description. The brief description should be used as a 1 line e more
The prerequisite for using the function is that the person with whom you can share the ticket is either an employee of the same company unit or of a subordinate company. We can store the hierarchical more
The offline activation process of CodeMeter licenses using CodeMeter License Central or WebDepot has not been working as expected since the latest updates of Internet Explorer 11 by Microsoft. Interne more
CodeMeter License Central is reporting that the used CmContainer has a Firm Update Counter (FUC) that does not match the value in the Database. In a normal case this indicates that the CmDongle/CmActL more
A) Adaption of the CodeMeter License Central VM: The following adjustments are to be made in the CodeMeter License Central VM via Webmin, if a proxy server is used: 1. Open the environment file in the more
To display a maintenance page for CodeMeter License Central, a script is available that allows easy switching. Log in to the console of the VM or via ssh: (default login user: cmlcadmin password: Code more