When opening the protected PDF file the error message appears that no suitable CmContainer is found, but no accesses are visible in CodeMeter.log. This behavior occurs when the Adobe Reader "Sandbox-M more
According to the CmDust.log file the plug-In should locate in the directory: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\SmartShelter It should therefore be installed correctly. If more
Problem The programming signature for the WibuBox is wrong, because you are using an "old" signature of the WibuKey Development Kit (Version 4.10 or older). Solution Install the current version of the more
Problem When installing, the interface communication settings are reset to default, if not otherwise required. Solution - Check on page "Setup" of WibuKey control panel applet (Start - Settings - Cont more
Problem Some notebooks and newer PCs do not supply the required LPT interface providing enough power. This can cause a timeout problem. Solution A timeout occurs, if the WibuKey driver cannot access t more
Problem Your firm license file wkfirm.wbc or wkfirm.dat has been overwritten. Solution Copy your firm license file (youir own License file) wkfirm.wbc into the directory [..\WIBUKEY\Devkit\bin]. WkFir more
Please proceed as follows: 1. Activate WibuKey 'Logging' in the context menu of the Windows Systray icon of WibuKey. ※ 2. Reproduce the problem. 3. Send the log files including timestamps of when you more
-- The used WibuBox entry is already used by another instance (34). -- This means that an application already has this entry in use, usually 'locally' on the server machine. This error usually occurs more
The description of the error WK1130 is: WK1130 no user rights to manage Name kernel driver. The security rights of the current user are not sufficient under Windows NT to start or stop, install or uni more
This button allows it to open tickets for the WIBU Operating Services Team. There are two types of tickets you can open here: Emergency Tickets, which are always priority level 1 (critical). If its no more
The knowledge base contains articles which are good to know and can help every user to solve frequently asked questions, basic fails, standard cases or known issues. more
By clicking on this button you can see all tickets created by your user, as well as the status for each ticket. The status shows you, how far our support team has solved your case. You can also add ne more
Please proceed as follows: 1. Export the created AxProtector project. You will receive a *.wbc file. 2. Edit the file, i.e. add functions or DLLs to be excluded, e.g. [WIBU-SYSTEMS Control File] Guid= more
AxProtector offers various options for debugging protected applications. AxProtector Option -cce To examine a dump file of an encrypted application/dll compared to the original code, you should use th more
Problem: Using an encrypted "fat binary", i.e. an application that contains 32-bit and 64-bit components, can cause problems on macOS. Solution: The application should be split for use/encryption to c more
To fix this problem, the encrypted JAR archive has to be repackaged. There is an example script that can be adapted to your own application. Starting with AxProtectorJava 11, scheduled to be release i more
The cause of the error is that Java 7 (or lower) is installed on the system. Since Java 7 is no longer supported by Oracle and AxProtector technology has also evolved, Java 7 for performing encryption more
To encrypt Java applications compiled with Java 9 or newer, at least AxProtector version 10.10 is required. If an older AxProtector Java version is used in conjunction with Java 9, an error (incompati more
On encrypting Spring applications Wibu-Systems recommends to customize the following AxProtector options: Creating of valid Java class files To ensure that Spring on start is properly interpreting you more