The problem here is the Usage Period. A license that has a Usage Period that has already started cannot be returned. The reason for this is that it is not technically possible to program an already pa more
For security reasons (communication with CodeMeter License Central), generally the WebDepot is to be configured on a separate web server! Please find the instructions in the separate documentation "Li more
For systems where there are problems with the reverse DNS lookup, the reverse DNS lookup cache was introduced in CodeMeter starting with version 7.10. If the resolution of an IP to the corresponding D more
If the server is not found, it is often because the communication is disturbed by a firewall. To set the necessary firewall rules and port shares, it is often sufficient to perform a change installati more
A) A standard "network access" (no matter if via Core API or AxProtector) is sufficient to access a CmWAN license. B) The CmWAN server must be entered in the server search list on the client, together more
Unfortunately, it is not possible to create a Server Search List centrally so that all clients can access it. This is because each client needs its own server entry in the Server Search List. However, more
Two options exist to delete a reserved Firm Code from a CmDongle, i.e. to defragment a CmDongle. One directly via CodeMeter Control Center and one via CodeMeter WebAdmin. 1. CodeMeter Control Center: more
Since CmBoxPgm ignores Firm Security Boxes by default, the FSB must be explicitly specified. This can be done either by the serial number, e.g. CmBoxPgm /qs3-4377687 /f6000010 /p1004 /phd0,820:0x12345 more
Crash dumps must be explicitly activated in the registry starting with versions Windows 7 and later. You can use the attached .reg file to do this and then change the path. Please proceed as follows: more
Starting with macOS 10.13 (High Sierra) Apple introduces the feature "Secure Kernel Extension Loading" restricting the use of third-party kernel extensions as described in Technical Note TN2459: https more
The only way to adjust the system time is to get a Certified Time Update from one of the CodeMeter time servers. For updating the Certified Time, please proceed as follows: - Open CodeMeter Control Ce more
If updating the certified time and firmware does not work, it is most often because the connection to our time servers cannot be established.. Please note that your own time servers cannot be used. Ma more
In general, Wibu-Systems does not recommend passing CmDongles through to Docker containers. Instead, it is better, if the CmDongle is operated at a CodeMeter license server which is not running in Doc more
Up to CodeMeter Version 5.10, you have to install the CodeMeter Development Kit including the Firm Code for CmDongle and/or CmActLicense on both the server computer and the clients which use the netwo more
Can you please proceed as follows, to provide us with all the information we need? 1. Reproduce the error on the client PC by starting the protected application and maybe also search for the server vi more
Since CodeMeter version 5.10, license access during a remote session to server operating systems (e.g. Windows Server 2012, Windows Server 2016, or Windows Server 2019) is only possible, if the number more
You can use CodeMeter WebAdmin on the client to check whether the CodeMeter network server is reachable. Please proceed as follows: 1. Open CodeMeter WebAdmin on the client, e.g. via CodeMeter Control more
This error usually occurs when initializing the programming engine of the CodeMeter Programming API (HIP). This is because required DLLs are missing or the DLLs used are not compatible with each other more
It is possible to delete all Product Codes under a Firm Code without having to delete them individually. The concrete solution depends on which tool you use to program licenses. CodeMeter License Cent more
If the CodeMeter service on Windows 7 takes a long time to start after system startup, this may be due to the automatic detection of the system proxy. There are two ways to disable the automatic detec more