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I cannot uninstall SmartShelter PDF. What do I have to do?
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When trying to uninstall SmartShelter PDF, the system states that files are missing and the correct *.msi file has to be selected.
Please proceed as follows:
- Download the Fix Installation tool from our website.
You can find the tool in the Software section of the "Support & Downloads | User" or "Support & Downloads | Developer" menu items. - Execute the tool with administrator privileges.
This action temporarily restores the required registry entries. - Uninstall SmartShelter PDF.
- Execute the tool again to delete the temporary entries.
Your system is now prepared and ready for installing SmartShelter PDF Version 6.01.