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I cannot uninstall SmartShelter PDF. What do I have to do?

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When trying to uninstall SmartShelter PDF, the system states that files are missing and the correct *.msi file has to be selected.

Please proceed as follows:

  • Download the Fix Installation tool from our website.
    You can find the tool in the Software section of the "Support & Downloads | User" or "Support & Downloads | Developer" menu items.
  • Execute the tool with administrator privileges.
    This action temporarily restores the required registry entries.
  • Uninstall SmartShelter PDF.
  • Execute the tool again to delete the temporary entries.

Your system is now prepared and ready for installing SmartShelter PDF Version 6.01.