Contact Support

Our professional team of highly qualified staff offers customers competent support. Direct customer contact means we can deal with inquiries quickly and efficiently.

We can be contacted per e-mail (support@wibu.co.uk) or per phone (+44 (0) 20 314 747 27) Mondays to Fridays from 8.30 am to 5.00 pm (CET).

To help us deal with your request quickly and efficiently, we need the following information:

  • Method of implementation (automatic/explicit )
  • Operating system
  • Version of the installed driver software
  • Hardware configuration (printer, etc.)
  • Detailed error describtion
  • CmDust logfile / CodeMeter logfile