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FAQ CodeMeter
Installing and uninstalling
Which operating systems are supported?
On installing CodeMeter Runtime on a Windows system an error occurred. What should I do?
My CmStick is not recognized by the hotplug mechanism on SuSe Linux 10.1. Why?
How do I have to setup my firewall if my CmStick is not recognized?
How to configure Codemeter for using on a network?
Why are Windows 98 and Windows ME not supported anymore?
Why do Windows 95 and Windows NT not support CmSticks?
What has to be done if the CmStick was lost or stolen? Is it possible to retrieve the lost licenses for the software?
How can I uninstall CodeMeter?
CodeMeter WebAdmin
Why does CodeMeter WebAdmin display an empty page in the browser?
CodeMeter Hardware | CmDongle
Why are deleted files no longer displayed in Recycle Bin if a CmStick is plugged in?
Why is no Firmware update to Version 2.x provided for my CmDongle?
How can a CmStick without flash be reconfigured?
I regularly get a "Low Disk Notification" for my CmStick. How can I prevent this message?
Why does my computer not boot when a CmStick is plugged in?
Is it possible to assign a fix drive letter to a CmStick?
I don't see my CmStick as drive on my Windows. Why?
Certified Time in CmContainer
When do I need to update the Certified Time of my CmStick?
The Box Time in my CmStick is in the future. How can I adjust it?
Updating the Certified Time and the CmStick firmware do not work. What do I need to configure?
Miscellaneous
Firefox blocks the Java plugin and I cannot activate tickets in the License Central. What can I do?
On starting a protected Java application the message "VM Verification failed!“ appears. What can I do?
Security and backup | CodeMeter for User
I have forgotten the CodeMeter password for my CmDongle. How can I reset it?
How can I restore previously backuped data to my CmStick?
When is the automatic backup executed?
How can I backup the data of the CmStick?
I have forgotten or lost the CmStick master password. How can I get the CmStick Master-Password?
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Contact
Support CodeMeter
Christian Goebel
+49 721-93172-15
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