Contact Support

Our professional team of highly qualified staff offers customers competent support. Direct customer contact means we can deal with inquiries quickly and efficiently.

We can be contacted per e-mail (support@wibu.com) or per phone (+49 721 9317214) Mondays to Fridays from 8 am to 5 pm (CET). To help us find your details, please have your customer number handy.

To help us deal with your request quickly and efficiently, we need the following information:

• Method of implementation (automatic/explicit )
• Operating system
• Version of the installed driver software
• Hardware configuration (printer, etc.)
• Detailed error describtion
• CmDust logfile / CodeMeter logfile